A Day in the Life of a Remote Veterinary Receptionist [WEBINAR]

A Day in the Life of a Remote Veterinary Receptionist [WEBINAR]

Creating exceptional client experiences is a crucial way to create advocates of your business – that is clients who will love your clinic, and promote it to their friends and family, referring in new business opportunities. Creating consistent, exceptional client experiences creates loyal clients. 

Now, think about how many times the phone has rung in your clinic today. How many times has the team been required to multi-task, put a client on hold or step away from delivering the best possible client experience? Each of these moments interrupts that exceptional client experience. 

This is the role of the virtual receptionist. To support with a customised, professional service, answering those calls and delivering exceptional support to your customers on your behalf. This allows your on-site team to focus on the clients in the clinic, whilst relieving the demand for client care virtually. This includes the phone, email, social media and other channels. They key is to deliver a seamless, personalised and professional client experience that exceeds expectations and creates practice advocates. 

Key Information

Duration / Length 0.5 hours
Start DateAnytime
LocationOnline
Cost Price: FREE

Course Content

This Webinar will go through:

  • What is a remote vet receptionist?
  • What types of tasks are required?
  • What skills do you need to be a remote receptionist?
  • How does a remote reception team support & connect with the in clinic team?

Purchase This Course

Enhance your skills and advance your career by enrolling in this course today. Invest in your personal and professional growth and start seeing the benefits for yourself.

Price: FREE

Purchase This Course Today

Enhance your skills and advance your career by enrolling in this course today. Invest in your personal and professional growth and start seeing the benefits for yourself.

Price: FREE