Learn about the importance of Veterinary Reception, Admin and Practice Managers involvement in Quality Improvement for Veterinary Clinics.
Presented by guest speaker Pam Mosedale, the QI Clinical Lead at RCVS Knowledge & Chair of the RCVS Knowledge Quality Improvement Advisory Board.
Quality Improvement is the combined efforts of everyone within a team to make changes that will result in better patient outcomes, system performance, process efficiency and professional development.